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US FSS: Financial Services Suite

Data to help you attract and retain the employees you need for continued success

Product Highlights

Survey Modules

# of positions published

# of organizations

Participant Price/

Non-Participant Price

Commercial Banking

304

352

$1,900 - $5,700

Consumer Finance

122

245

$1,900 - $5,700

Financial Operations

128

319

$1,900 - $5,700

Financial Technology

705

326

$2,500 - $7,500

Insurance

179

304

$1,900 - $5,700

Retail Banking

89

194

$1,900 - $5,700

Wealth Management

48

131

$1,900 - $5,700

Position Families Analyzed

  • Customer Service & Contact Center Operations
  • Quality Management
  • Finance
  • Sales, Marketing, & Project Management

Sub-Families Analyzed

  • Business Process/Service Quality
  • Credit & Collections
  • Customer Service
  • Product Marketing & Management
  • Sales Operations/Administration
  • Contact Center Operations & Training
  • Customer Relationship Management, Issue Resolution & Account Activation
  • Customer Service & Contact Center Operations Leadership
  • Remote/Telesales & Account Management
  • Sales Training
  • Base Pay
  • Organization Data
  • Sales Incentive Eligibility and Amounts
  • Short-term Incentive Eligibility and Amounts
  • Long-term Incentives
  • Pay Range Minimums and Maximums
  • Sales Incentive Targets
  • Short-term Incentive Thresholds, Targets, and Maximums

Industry

  • Banking/Financial Services
  • Other Non-Manufacturing
  • Insurance/Reinsurance
  • Services (Non-financial)

Career Streams

  • Executive
  • Professional
  • Management
  • Para-Professional

Geography

  • National
  • Regional
  • Metropolitan
MULTILEVELMULTISELECTION
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  • IsOrderingSetYes
  • Ordering TypeMultiLevelMultiSelection
  • Enable ParticipationYes
  • Participation Start Date03/04/2024
  • Participation End Date04/26/2024
  • Sub TitleData to help you attract and retain the employees you need for continued success
  • RegionUS
  • Short DescriptionSalary data on US financial services industry positions across 7 modules.
  • isCOLQOLNO
  • Product Survey HeadingFinancial Services Suite - US FSS
  • Enable WidgetsYes
  • widget1Publish Date ~ September 2023
  • widget2Positions Published ~ 1,342
  • widget3Organizations ~ 378
  • widget4Observations ~ 435,012
PARTICIPATION CLOSED

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Product Highlights

Survey Modules

# of positions published

# of organizations

Participant Price/

Non-Participant Price

Commercial Banking

304

352

$1,900 - $5,700

Consumer Finance

122

245

$1,900 - $5,700

Financial Operations

128

319

$1,900 - $5,700

Financial Technology

705

326

$2,500 - $7,500

Insurance

179

304

$1,900 - $5,700

Retail Banking

89

194

$1,900 - $5,700

Wealth Management

48

131

$1,900 - $5,700

Position Families Analyzed

  • Customer Service & Contact Center Operations
  • Quality Management
  • Finance
  • Sales, Marketing, & Project Management

Sub-Families Analyzed

  • Business Process/Service Quality
  • Credit & Collections
  • Customer Service
  • Product Marketing & Management
  • Sales Operations/Administration
  • Contact Center Operations & Training
  • Customer Relationship Management, Issue Resolution & Account Activation
  • Customer Service & Contact Center Operations Leadership
  • Remote/Telesales & Account Management
  • Sales Training
  • Base Pay
  • Organization Data
  • Sales Incentive Eligibility and Amounts
  • Short-term Incentive Eligibility and Amounts
  • Long-term Incentives
  • Pay Range Minimums and Maximums
  • Sales Incentive Targets
  • Short-term Incentive Thresholds, Targets, and Maximums

Industry

  • Banking/Financial Services
  • Other Non-Manufacturing
  • Insurance/Reinsurance
  • Services (Non-financial)

Career Streams

  • Executive
  • Professional
  • Management
  • Para-Professional

Geography

  • National
  • Regional
  • Metropolitan

Product Details

The digital transformation across the US financial services industry continues to unlock opportunities for companies looking to deliver services in a safer and more efficient way. Demand for employees with key digital skills is now stronger than ever as new ways of working and engaging with customers and new approaches to navigating security concerns become of paramount importance.

Harness the reliable market data within the US FSS: Financial Services Suite to better understand how to attract and retain the employees your financial institution needs for success now and in the future. Develop a flexible and scalable compensation strategy using salary data from 1,342 positions from US financial services companies.

View a list of the participating companies included across this financial sector survey here.

Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters. Your survey purchase includes access for three (3) Mercer WIN users. Additional users can be added during checkout.

With Mercer WIN, simplify your compensation data analysis while also maximizing your reporting capabilities. In just a few clicks, Mercer WIN allows you to:

  • Benchmark compensation for traditional jobs and hybrid jobs
  • Compare your compensation strategy to a specific set of peers or competitors
  • Set metrics exactly as you want them
  • Benchmark off cycle

The digital transformation across the US financial services industry continues to unlock opportunities for companies looking to deliver services in a safer and more efficient way. Demand for employees with key digital skills is now stronger than ever as new ways of working and engaging with customers and new approaches to navigating security concerns become of paramount importance.

Harness the reliable market data within the US FSS: Financial Services Suite to better understand how to attract and retain the employees your financial institution needs for success now and in the future. Develop a flexible and scalable compensation strategy using salary data from 1,342 positions from US financial services companies.

View a list of the participating companies included across this financial sector survey here.

Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters. Your survey purchase includes access for three (3) Mercer WIN users. Additional users can be added during checkout.

With Mercer WIN, simplify your compensation data analysis while also maximizing your reporting capabilities. In just a few clicks, Mercer WIN allows you to:

  • Benchmark compensation for traditional jobs and hybrid jobs
  • Compare your compensation strategy to a specific set of peers or competitors
  • Set metrics exactly as you want them
  • Benchmark off cycle
Yes

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PARTICIPATION CLOSED

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You tell us what’s happening in your organization – from what you pay to how you pay – for your positions and we’ll give you a discount on the results. Survey participation is open to all organizations with matching jobs.

Participation Window

Opens: 03/04/2024

Closes: 04/26/2024

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